Dear Valued Club Q Member
The past 2 years have brought about many changes in the scrapbook industry and the world. We are thankful to have been able to weather the storm so far. As a small family business that is not always easy.
We have been proud to bring you a high-quality product monthly to your door for the last 15 years without raising the price to our members. In that time our costs have unfortunately increased considerably. From products to shipping, all prices have gone up creating a situation where we couldn’t sustain this increase indefinitely.
With costs rising so are supply chain issues. We are struggling more and more each month to source projects for the Ultimate Combo altered kits and when we do find something, the shipping costs alone currently range from $12-$18 per package to get a finished product out the door to you. We are also seeing a decline in the amount of people wanting the altered projects and opting to just do the layout option.
After careful consideration and with all these things in mind we have restructured our Club Q. We will unfortunately be discontinuing the altered kit portion of our membership and just offer the 4-page layout + paper pack with quotes and ribbon option. The layout option has always been our most popular option.
This is a huge change for us, but we are confident this is something we can move forward with and still bring you quality kits at a very affordable price.
Starting with April your Club Q shipment will include 2 double page layouts and a bonus pack of paper, quotes, ribbon etc. The cost is $32 with FREE SHIPPING. If you are currently Layouts Only you are paying $29 a month so it is a slight increase. PLUS we are adding a new benefit, you will get a link to an online instructional video for your kits each month! Don’t forget your standard 10% discount on web orders! All of our Canadian customers will be contacted separately with new pricing. Shipping continues to sky rocket.
If you are Ultimate Combo (altered and layouts) your new price would also be $32 (instead of 49.99) and you will receive the layouts and paper pack. We will create an altered project every few months as an add on for those that would still like to get an altered project occasionally.
You can still add anything else to your Club Q order and not pay anymore shipping.(Excludes Live Events)
This change will happen on your April shipment. You will be charged a flat rate of $32 & no shipping. If you have any questions at all feel free to email email@example.com
We are happy to be able to go 15 years without raising Club Q prices to our customers. With this change we are confident that we can carry on long into the future bringing you quality products and page kits.
We appreciate your understanding as we navigate through this. We will do all we can to keep our exclusive Club Q kits as affordable as possible and bring you unique, quality products.
We thank you from the bottom of our hearts for being a Club Q member and appreciate your support of our small family business!
The QQ Crew!